The e-commerce solution occupies a fair place among competitors and provides a wide range of services for its clients. BigCommerce powers B2B and B2C e-commerce for more than 60,000 brands, 2,000+ mid-market businesses, 30 Fortune 1000 companies, and industry-leading brands. An in-depth BigCommerce review will let you discover how you can benefit from using it!
What is a BigCommerce platform?
BigCommerce is an e-commerce platform that provides all necessary features to build your online store and organize successful sales. Before you start your journey with BigCommerce, you can make a 15-day free trial. It’s great to have a trial opportunity, as this way you can see the interface and the admin panel, test the functionality, dive deep into the store settings, consider what plan and features suit you best. Try the platform and explore product management, order completion, online payments, analytics, security features, SEO optimization, marketing, dropshipping, and more!
It can be a good choice for:
- Fast-growing companies: BigCommerce Pro plan or Enterprise plan provides all necessary tools for growing businesses that need to expand their sales channels and withstand heavy loads.
- Stores using other platforms for sales, such as Instagram, Etsy, eBay, Amazon: The platform will give easy integration and access to countless sales channels.
- E-commerce stores with developed sale systems to expand: BigCommerce has features that let you synchronize your store with several sales solutions, improve it through using online and offline payment tools, multiple currency options, customizable shipping rates, secure checkouts, and shipping label printing.
What does BigCommerce do? All in all, BigCommerce can help you to build a store from scratch. There is no need to buy web hosting or install anything on your computer. By having only an internet connection you can successfully build and manage your store. BigCommerce provides highly optimized features for building and managing your store. If you want to know more, let’s take a closer look.
How to choose the best pricing model
BigCommerce pricing is quite flexible. There are four plans based on monthly or annual payments. You can start your e-commerce trip from a Standard plan at $29.95, or choose more expensive plans with a comprehensive set of features: Plus at $79.95, or Pro at $299.95 a month. The pricing system is based on the number of annual sales. By choosing the annual basis instead of monthly, you will get a 10 % discount. It’s convenient as, no matter which plan you pay for, each of them provides a fully responsive site with one-page checkout, digital wallets, basic SEO features, and analytics.
Let’s discover what each plan can give you.
The BigCommerce Standard plan
If you are a startup or a small company, you can start with a standard plan which will obviously cover all your needs. This plan will allow you up to 50k sales a year and give access to countless sales channels from Apple pay, Facebook, eBay, and Amazon.
The plan includes:
- Real-time shipping
- Coupons, gift cards, and discounts
- Multiple sale channel options
- Unlimited product options
- Unlimited staff accounts
- 24/7 support
- Product ratings and reviews
At any time you can upgrade your plan and run your site with the Plus pflan.
The BigCommerce Plus plan
This solution will fit you if you are planning to sell up to 150k. You will find a bit more assistance, advanced features, and support for a bigger store by using it. At a price of $79.95 a month, you will get all the Standard plan’s features and some more. Among other benefits:
- Credit card storing. This option provides storing credit cards and other payment information.
- Abandoned cart saver. A helpful feature for regaining lost leads. It allows sending the client information about disrupted shopping and items added to the cart.
- Customer groups and segmentation. You can use the feature to identify your most and least loyal customers.
If you keep growing and feel that there are not enough functionalities for your store, choose Pro plan.
The BigCommerce Pro plan
The BigCommerce Pro plan is quite an expensive option. It costs $299.95 per month. You will be provided almost unlimited options, among them are:
- Average customer order pricing. Calculate your company’s average order value.
- Product filtering. Let your customers search in a more convenient way by color, size, or brand.
- Priority support. You will get advanced support services to help the best performance and tactical shifts.
- Adding custom SSL for security. This provides additional security from threats and cybercriminals.
You are allowed to sell up to $450k per year. Below you can learn more about what you will get choosing a particular plan and compare Bigcommerce pricing models.
Enterprise plan
If your sales exceed the previously discussed conditions, you need to think about Enterprise plan. It is created for high-volume businesses. The conditions are negotiated empirically depending on the sales volume. You can fill up the application form and get a callback to discuss all the details about pricing. The Enterprise plan includes all of the Plus lan features, along with getting a dedicated IP solution with SSL certificates, priority support, product filtering, helpful reporting tools, Google trusted stores, and many others.
Help and support
You can be sure of strong help and support features by choosing a BigCommerce solution for your online store. Even a standard plan provides 24/7 phone and live support.
Also, you will have email support. After registration, you will get an appointment for 10 minutes of live talk to discuss your project details and how BigCommerce can help you in your business development.
There are also many educational video tutorials on the BigCommerce platform that you can use to speed up your learning process. The platform offers informative videos to make your onboarding easier and quicker. Customer support is available in English, French, Dutch, and Italian.
You can find quite a good Community. Now it counts about 137,620 members. It is a useful resource to ask questions and share knowledge and experience.
BigCommerce sales tools and features
How to sell with BigCommerce
BigCommerce creates new sales opportunities for your store by providing multichannel integrations. You can find high-quality e-commerce features to optimize your store but also to promote your product or service.
Among available sales channels are:
eBay marketplace
eBay is one of the most popular marketplaces that counts over 182 million active shoppers and more than a billion live listings. Started as a consumer-to-consumer selling platform, now it is mostly a place for selling new products. To get started with eBay channel you need to go to Channel Manager and click + Create Channel. Under marketplaces, choose to connect to eBay.
For using the eBay channel you need to pay an insertion fee and a final value fee. An insertion fee is charged for listing an item for sale and is $0.30 for standard sellers. If your item sells, you are charged a final value fee. This fee is calculated as a percentage of the total amount of the sale, including shipping and handling charges. Sales tax is not included.
Channel Manager
Channel Manager is a control panel, where you can find available sales channels, such as point of sale (POS) integrations, marketing channels, including ads and social, and headless/third-party storefronts.
It is responsible for:
- Discovering new channels
- Managing Channel status
- Configuring channel settings
Channel Manager offers BigCommerce-built integrations for Amazon, Facebook, and Instagram, and supports third-party providers to enable even more sales channels including Walmart, Wish, eBay, Clover, and Google. You can find the full list below.
Individual marketplaces have their own fees.
Amazon marketplace
Connecting to a leading online marketplace like Amazon, which covers almost half of online shopping, is a good step for growing your business and promoting your brand. You can add Amazon by using providers listed in the Channel Manager.
To sell your products on the Amazon marketplace you need to have an Amazon Seller Central account. It is possible to link the BigCommerce store to a single Seller Central account.
Payment gateway
BigCommerce provides a variety of payment gateways. You can use a third-party payment processor or BigCommerce POS. The options are available with one click, have mobile optimization and multi-currency support.
A third-party payment method
You will be provided with over 65 integrated payment gateways. Among them are:
- PayPal
- Stripe
- Square
- Apple Pay
- Amazon Pay