20 Best Shopify Integrations to Grow UX, Sales, and Retention

Shopify is great for launching an online store, but growing it is another story. As your business expands, built-in features often fall short for shipping, marketing, analytics, and more. The Shopify integrations can boost sales, improve customer experience, and streamline operations.

In this article, you’ll find the best Shopify integrations in several categories. Each can enhance your shop’s functionality and make its management easier.

Top 7 Shopify app categories and the best tools for each

Shopify offers seamless integration with numerous services. Integrations cover diverse functionalities and aspects of online businesses:

• shipping

• marketing

• analytics

• conversion and sales

• upselling

• customer service

• brand loyalty.

We’ve picked the most useful and powerful applications in each category. Let’s explore the best-in-class Shopify integrations list.

Best shipping apps for Shopify

Shopify shipping integrations ease order management, enabling automation of shipping label generation, carrier selection, and order tracking. Businesses can optimize shipping workflows and show real-time status updates.

Some of the best Shopify shipping apps are:

• ShipStation

• ShipBob

• AfterShip

Shopify marketing integrations

These top Shopify integrations make it easier for businesses to promote products and engage with target audiences. You can create personalized offers to drive quality traffic to your store.

Some of the top marketing integration options are:

• Klaviyo

• Privy

• Drip

Analytics integrations for Shopify

Analytics top Shopify integrations provide insights into customer behavior, helping identify trends and make data-driven decisions. With this, you can optimize marketing strategies and interact with users more efficiently.

To understand your audience better, consider using the following integrations:

• Hotjar

• Lucky Orange

• Analizify

Conversion and sales integrations

Integrations also help drive revenue by optimizing product pages, managing sales funnels, improving navigation, and offering discounts.

Some of the most popular conversion and sales tools include:

• Sellbrite

• Yotpo Product Reviews

• CedCommerce

Upselling integrations for Shopify

Upselling Shopify integration apps stand somewhere between marketing and sales, increasing average order value through personalized suggestions that encourage customers to add more items to their carts.

The following apps can help you achieve this:

• Recart

• Frequently Bought Together

• ReConvert Upsell & Cross Sell

For more options, explore our guide to the top 10 Shopify upsell apps.

Customer service integrations

Shopify tools like live chat, help desk, and ticketing system improve customer care, easily resolving client issues, driving customer satisfaction, and ultimately improving loyalty and revenue.

Consider the following integrations for this:

• Gorgias

• Delighted

Brand loyalty integrations

With the brand loyalty Shopify integrations list, you can nurture customer relationships with the help of referral programs and rewards systems, encouraging engagement with the brand and increasing customer retention.

To build loyalty and encourage repeated purchases, you can use:

• LoyaltyLion

• Rise

Best Shopify integrations: Features, benefits, and pricing

Let's discover the top Shopify integration apps, including their features, benefits, pricing, and usage particularities will help you understand what can suit you.

ShipStation

ShipStation is an integrated shipping platform that powers ecommerce businesses, streamlines shipping workflow, and manages delivery experiences.

Features & benefits:

• Fulfillment tools offer automation, bulk printing, and warehouse systems

• Order synchronization includes Amazon, Etsy, Walmart, eBay, and NetSuite

• Shipment rates, returns, insurance, and custom forms available at checkout

• Convenient tracking functionality for a smooth purchase experience

• New additions include inventory syncing and the delivery-by-date filter in Shop Promise

• Shipping options, including UPS, USPS, Canada Post, Royal Mail, Australia Post, DHL Express

Challenges:

• Lack of proactive assistance from the support team

• Incidental problems with functionalities

Pricing:

• No free plan

• Paid plans begin at $9.99/month

ShipBob

ShipBob is a platform with extensive functionality for order fulfillment and inventory management, enabling automatic shipping of orders to its warehouses in numerous locations.

Features & benefits:

• Integrations with tools such as Klaviyo, Gorgias, and NetSuite, and open API

• Creative personalization options to create your own branded unboxing

• Same-day shipping to ensure orders arrive on time

• B2B order fulfillment for 150+ EDI-compliant retailers

• Real-time order synchronization, tracking, and analytics

Challenges:

• Pricing unclear to some users

• Issue processing takes time

Pricing:

• No free plan, free to install

• Custom pricing based on activity

AfterShip

AfterShip is a package tracker that allows real-time updates of package arrival, the creation of customizable tracking pages, and the automatic notification of customers, which facilitates an efficient way of monitoring orders.

Features & benefits:

• Personalized tracking pages with custom product suggestions

• Centralized shipment dashboard to track status and identify exceptions quickly

• Automated SMS and email reminders for customers

• On-time performance and risk analytics

• AI-based delivery date predictions to reassure a consumer

Challenges:

• Key carrier integrations in higher-tier plans

• Occasional blank screens and dashboard issues

Pricing:

• Free plan, free to install

• Free trial available

• Paid plans begin at $11/month

Klaviyo

Klaviyo is an email and SMS-based marketing platform that helps you to leverage your customers' data to deliver personalized email and SMS campaigns.

Features & benefits:

• Shopify and third-party app data integration (web activity, tags, catalog, coupons)

• Reviews management, personalized emails, and SMS marketing

• Real-time access to automation, campaign, and segment revenue data

• Premade templates (Welcome, Back in Stock, Abandon Cart, Price Drop, etc.)

Challenges:

• Unintuitive interface for some users

• Missing a good support and ticketing system

Pricing:

• Free plan, free to install

• Paid plans begin at $15/month

Privy

Privy is a marketing app that simplifies email and SMS marketing for Shopify-based businesses by providing streamlined tools focused on expanding audiences and driving conversions.

Features & benefits:

• Drag-and-drop email editing tool with ready-to-use email templates

• SMS marketing for sign-ups and cart recovery

• Round-the-clock emails and SMS automation

• Support via email and live chat

Challenges:

• Slow update loading

Pricing:

• No free plan

• Paid plans begin at $24/month

Drip

Drip is a multi-functional Shopify marketing integration that automates marketing activities, sets up email campaigns, and manages pop-ups and offers rich functionality for account and campaign customization.

Features & benefits:

• Workflow templates for welcome, cart abandonment, and back-in-stock

• Detailed customer analysis with real-time segmentation

• Popups, quizzes, surveys, and forms

• Drag and drop tool placing store products into emails

Challenges:

• Occasional glitches after functionality updates

Pricing:

• No free plan

• Free trial available

• The paid plan is $39/month

Hotjar Install

Hotjar Install is a popular and comprehensive analytics tool that enables you to learn more about your customers' behavior, which, in turn, leads to making better decisions, improved UX, and enhanced Shopify CRO.

Features & benefits:

• Simple implementation with no development expertise required

• Seamless compatibility with all Shopify themes

• Enhanced ecommerce event tracking for deeper insights

• Always-on tracking with minimal code implementation

Challenges:

• Troubleshooting issues

• Limited plan tiers

Pricing:

• No free plan

• Free trial available

• The paid plan is $0.99/month

Lucky Orange

Lucky Orange is a Shopify tool that analyzes users' behavior by viewing what users are really doing in your store, how customers are navigating pages, and where they click and where they abandon to help you prevent lost sales.

Features & benefits:

• Session recordings to observe how buyers move in your store

• Heatmaps for tracking visitors’ click and scroll

• Checkout monitoring dashboards that show important events and identify checkout friction

• Page analytics to detect frustration cues in order to enhance user experience

• Custom conversion funnels with built-in tracking to indicate where the visitor abandons purchases

Challenges:

• Occasional glitches after major updates

• Limited functionality on tablets

Pricing:

• Free plan

• Paid plans begin at $19/month

Analizify

Analizify is a platform that simplifies collecting data about your store by consolidating information from a variety of sources into one dashboard. It is easy to install, supported with expert help, and makes monitoring performance more efficient and straightforward.

Features & benefits:

• Enhanced server-side GA4, Meta, and TikTok tracking

• Easy integrations with GA4, Google Ads, GTM, and other tools

• Google Ads Conversion Tracking (+Enhanced) and Dynamic Re-marketing

• Key reports on Shopify-embedded marketing analytics dashboard

• Complete compatibility with Checkout Extensibility & Consent Mode v2

Challenges:

• Confusing terminology

Pricing:

• No free plan

• The paid plan is $945/month

Sellbrite

With Sellbrite, merchants sell on large marketplaces like Amazon, eBay, and other platforms, controlling the inventory and managing everything from one place while reaching customers across many platforms.

Features & benefits:

• Automatic inventory adjustment and synchronization to avoid overselling

• Inventory control and product listing creation of all product variants

• Bulk product listing to acquire new customers in various marketplaces

• Shopify marketplace order and existing orders fulfillment

• Multi-warehouse inventory listing of the combined stocked inventory

Challenges:

• Slow sync times to some users

• Limited support hours

Pricing:

• Free plan

• Free trial available

• Paid plans begin at $19/month

Yotpo Product Reviews & UGC

Yotpo helps you gather reviews, photos, and videos using in-mail requests, SMS, and AI-powered prompts, boosting your reach by showcasing those reviews on social channels and Google searches.

Features & benefits:

• Automated product and site review

• Review displays with Smart Filters

• Cross-platform synchronization of reviews, including TikTok, Walmart, and more

• Review widgets (carousels, AI review summary, and more)

• Google Seller Ratings and Google Shoppable Ads for search visibility

Challenges:

• Slow customer support

• Limited theme customization

Pricing:

• Free plan

• Paid plans begin at $15/month

Etsy Integration ‑ CedCommerce

Etsy Integration ‑ CedCommerce enables merchants to bulk list, edit, and sync products on Etsy, manage inventory, prices, and shipping using smart templates, translate listings, and streamline product management and control between Etsy and Shopify stores.

Features & benefits:

• Shopify-Etsy synchronization

• New product creation in Shopify

• On-time inventory, price, and order synchronization

• Etsy price customization

• Automated Etsy-Shopify product sync

• Multi-currency and multi-location support

• Product segmentation by shipping information, category, and attributes

Challenges:

• Complex setup

• Issues with large lists

Pricing:

• No free plan

• Free trial available

• Paid plan is $9/month

Recart

Recart is a Shopify integration that makes it easier to expand the subscriber base and boost conversion rates with SMS Marketing + AI to fully manage SMS campaigns.

Features & benefits:

• Desktop and mobile custom popups, direct-to-text, and email capture

• Fully-managed service for growing your business via SMS

• Automated workflows for welcomes, abandoned carts, and reorders

• AI tools to generate and optimize content

• Built-in compliance, real-time analytics, and 7-day-click attribution for sales

Challenges:

• Synchronization issues and occasional glitches

Pricing:

• Free plan, free to install

• Free trial available

• Paid plan is $299/month

Frequently Bought Together

Frequently Bought Together by Code Black Belt is one of the best Shopify plugins and a great tool for upselling that integrates personalized recommendations and discounts to motivate consumers to add more items to their carts.

Features & benefits:

• AI-driven product recommendations

• Full theme customization

• Four different types of bundle discounts for increased conversions

• Full-featured product recommendation for creating your own product bundles

Challenges:

• Complicated functionality to some users

• Occasional glitches

Pricing:

• Free plan

• Free trial available

• Paid plan is $19.99/month

ReConvert Upsell & Cross Sell

ReConvert Upsell & Cross Sell is a Shopify toolkit that grows conversions through re-engagement and upsells, letting you easily set up and manage all aspects of the post-purchase funnel.

Features & benefits:

• Product upsell funnels (cart, checkout, post-purchase)

• A/B testing with performance analytics

• Thank you page upsells

• One-click upsells and product bundles

• Customer segmentation and personalization

• Mobile optimization and customization

• Shopify Plus and Recharge integrations

Challenges:

• Limited language support

• Occasional problems with setup

Pricing:

• Free plan

• Free trial available

• Paid plan is $4.99/month

Gorgias

With Gorgias, you can manage all communication and support channels via a single platform. This Shopify integration enables live chats, smart ticket automation with AI, and gathers user feedback and useful data.

Features & benefits:

• AI-powered product recommendations and chat campaigns

• All support channels in one place: email, chat, social, voice, and SMS

• FAQ and order management

• Full ticket resolutions in your brand’s tone of voice due to the AI Agent

• Integration with over 100 ecommerce-specific apps for unified customer data

Challenges:

• Email delivery issues for outgoing emails in some domains

• Complex for non-tech users

Pricing:

• No free plan

• Free trial available

• Paid plans begin at $10/month

Delighted

Delighted can equip you with data to boost satisfaction and conversion rates and allows you to automatically send surveys to your customers.

Features & benefits:

• Survey templates for post-delivery surveys NPS, CSAT, and 5-star

• Compatibility with Shopify POS to capture feedback for customers buying in stores

• Brand customization for adding logos and customizing survey design

• Real-time responses dashboard for tracking and trend analysis

Challenges:

• High cost for small businesses

Pricing:

• Free plan

• Free trial available

• Paid plans begin at $249/month

Rep AI

Rep AI is a Shopify application involving a plug-and-play AI chatbot to help you increase the number of visitors who turn into clients. It suggests purchases, answers questions, and guides shoppers from browser to buyer in minutes.

Features & benefits:

• Behavioral AI for timely visitor engagement

• Conversational AI for handling sales, support, and service automation

• Brand intelligence offering unique brand messaging that matches your voice through AI learning and training

• Real-time catalog for updating product data from the store and website with AI

Challenges:

• Slow support response

Pricing:

• Free plan, free to install

• Free trial available

• Paid plans begin at $99/month

LoyaltyLion

LoyaltyLion helps you turn one-time buyers into returning customers through referrals, reviews, and social media engagement, delivering a powerful loyalty boost with rich functionality.

Features & benefits:

• Customizable loyalty page integration

• Loyalty points for repeat purchases and enrollment incentives

• Repeat purchase and membership enrollment rewards

• Segmentation and customer behaviour data

• Loyalty emails and notifications for engagement

Challenges:

• Inefficient customer service

• Limited language options

Pricing:

• No free plan, free to install

• Free trial available

• Paid plans begin at $199/month

Rise.ai

Rise.ai helps boost Shopify sales and customer retention, featuring extensive reward functionality, a simple interface, and customization options for gift cards, cashback, refunds, referrals, and loyalty programs.

Features & benefits:

• Loyalty and membership referrals, free shipping, sign-up credits, and brand perks

• Gift cards, including bulk campaigns, CX and migrations, multi-store, and customized gifting

• POS apps sync gift cards with rewards balances and issue refunds as store credit

• Store credit workflows featuring personalized rewards with credits united under a single code

• Refunds and returns with store-credit opt-ins and compensation tools for customer support

Challenges:

• Difficult reward workflows

• Limited functionality for POS integration

Pricing:

• No free plan

• Free trial available

• Paid plans begin at $10/month

For more strategies on maximizing customer retention and revenue, check out our full guide on how to drive sales with a Shopify loyalty program.

Why partner with DigitalSuits for Shopify integrations

At DigitalSuits, we specialize in Shopify development and Shopify integrations, delivering successful projects for our clients. Let’s view some of our recent cases.

1. For Understatement Underwear, our team implemented custom Shopify integration with Yotpo that enabled a unique review section aligned with the website design, boosting customer trust and engagement. Additional custom upsell, bundling, and cart drawer integrations helped increase conversions and improve the shopping experience.

2. Cooperating with Innovative beauty company, DigitalSuits provided a headless Shopify setup (Hydrogen, Shopify Plus, Oxygen) with Sanity.io CMS and integrations with tools like Emarsys, Refersion, PowerReviews, and CyberSource streamlined content management, marketing, and order fulfillment, resulting in faster delivery, stronger brand presence, and improved customer retention.

3. Integrations with Skio (bundle sales) and Track123 Order Tracking for Luma Nutrition enhanced shopping flexibility and post-purchase transparency, while predictive search and accessibility solutions improved usability, leading to higher conversions and a better customer experience.

If you already know which app is right for your store, we’ll handle the setup so you can start seeing results right away. Still weighing your options? Just contact us – we’ll recommend the integrations that align best with your goals and growth stage.