Online Gardening Retailer
Shopify store development and product migration for a gardening retailer to modernize the website, simplify catalog management, and boost engagement.
PoC Food Ordering App
Proof of Concept (PoC) development of custom Shopify online food ordering app for Japanese restaurant
Client
Our client is a Japanese business owner. They found our company on Clutch among the best Shopify service providers. They chose us as a vendor and got in touch with an idea for an online food ordering application and asked us to put together a proof-of-concept (PoC).
The main goal was to build something that would really work for Japanese customers and feel like a high-quality, reliable service. To make that happen, we realized we needed to understand more than just the technical side. We had to learn about the culture too. Things like customer expectations, how people usually interact with services, and what “good service” means in Japan were all important. Taking the time to learn that helped us build something that actually fit the needs of the people who’d be using it.
Business needs
The need for the product appeared during the COVID-19 pandemic. The main query was to develop a PoC of an application for online food ordering. The client needed a proof-of-concept to test the idea of the software and gather real users feedback on restaurants. After getting real insights on the idea, the client wanted to develop a SaaS solution.
The idea of developing the software product was to decrease human-related contacts in restaurants. We focused on process automation and aimed to create a board for online ordering and handling the payment. Our client wanted to have such modules as Order created, Kitchen, Ready to Serve, Delivered.
Solution
To meet our clients’ expectations, we developed two applications:
The Shopify website
It allows users to scan a QR code and see the restaurant menu. The checkout page helps clients to make a choice and place an order. After order confirmation, the customer can pay for the order in a simple and secure way.
The order status board
It displays the current status of every order. The restaurant staff can see and process the orders in real-time. The system provides quick order update and allows the customers to track their orders.
We connected both solutions using AWS Event Bridge. When the order is created on Shopify website it is automatically displayed and saved on the order status board in a “To Do” column. It provides quick and efficient processing.
Result
The well-organized work of our team provided a successful implementation of the unique digital solution. We created the PoC according to the requirements and applied the concept to one production store. Our engineering team delivered the following tasks on time:
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We developed a Shopify website that allows visitors to make orders easily and provides quick and safe payments.
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We created an order status board application for a restaurant in which orders are displayed and managed by staff.
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We paid particular attention to security features and architecture usability.
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We developed an integration between the Shopify API, our backend solution, and GraphQL API. This allowed to show and monitor the orders and their statuses received from Shopify on the Restaurant app.
As a result, we automated a humanless process of food ordering. Our client successfully tested their business idea and collected user feedback for future software development.
Other success stories
Food Ordering App
Creating a responsive food ordering web app for a Japanese restaurant, enabling fast mobile orders and seamless integration with the Blain POS.
Shopify Pre-Order Plugin
Public Shopify app development to enable pre-ordering of out-of-stock products with delayed payment and subscription features to reduce lost sales.